The HHS Health Insurance Marketplace provides a list of resources for Federally-facilitated Marketplace assisters to help consumers are experiencing life changes, like loss of job-based coverage and shifts in income.
For information on reporting changes to the Marketplace, see these resources:
- Marketplace coverage & Coronavirus
- Which changes to report to the Marketplace
- How to report changes to the Marketplace
- Changes in Circumstances – January 2018 (slides)
For information on Special Enrollment Periods, see these resources:
- Enroll in or change 2020 plans — only with a Special Enrollment Period
- Special Enrollment Period (SEP) Overview for the Federally-facilitated Marketplace – April 12, 2019 (slides)
- Complex Cases: Navigating Eligibility for SEPs and Resolving SVIs and DMIs – February 2020 (slides)
For information about transitioning from job based coverage to other forms of coverage (including Medicaid and COBRA), see these resources:
- Tip Sheet on Health Coverage Option for Employers Helping their Employees During the COVID-19 National Emergency
- Marketplace Information for Businesses Impacted by COVID-19
- Health coverage options if you’re unemployed
- Losing Job-based Coverage
- Medicaid & CHIP coverage
- COBRA coverage and the Marketplace
- COBRA Continuation Coverage Questions and Answers
- Complex Case Scenarios – Preventing Gaps in Health Care Coverage Mini-Series: Transitioning from Employer-Sponsored Coverage to Other Health Coverage – June 5, 2015 (slides)
For guidance related to Coronavirus Disease 2019 (COVID-19), qualified health plans (QHPs) and other private market coverage, see: Coronavirus Disease 2019 (COVID-19) Guidance.
Need additional help? Refer to the Assister Technical Assistance Resource Page for more information about Marketplace eligibility and enrollment. If you need additional assistance, Navigators can reach out to their Project Officers with questions and CACs can contact the CAC inbox at CACquestions@cms.hhs.gov