Pennsylvania customers unable to make an appointment with a Pennie-certified Assister by December 15 may be eligible for a Special Enrollment Period (SEP). This SEP provides customers who attest to having tried unsuccessfully to make an appointment with an assister or navigator in the seven days leading up to and including Dec. 15, 2020, with up to five (5) additional business days (Dec. 22, 2020) to enroll in coverage with a Jan. 1, 2021 effective date. To qualify for this SEP, an individual would need to attest to the above by contacting a Pennie customer service representative or by having their assister make the same attestation on the customer’s behalf. Navigators and assisters play a critical role in connecting Pennsylvanians to coverage through Pennie, specifically underserved and uninsured populations. One of Pennie’s established goals for this year is to reach those populations who may have found individual market coverage to be unattainable in the past or navigating the federally facilitated marketplace to be difficult. To contact the Pennie Call Center, dial 1-844-844-8040.
