Pennsylvania’s Insurance Exchange, Pennie, opened on Sunday, Nov. 1. Assisters statewide fielded calls and assisted consumers with enrolling in Qualified Health Plans offered by seven Pennsylvania insurers: Ambetter, Capital Blue Cross, Geisinger, Highmark, Independence Blue Cross, Oscar and UPMC. The Pennie call center experienced issues and was not available to consumers or assisters for part of the day on Monday but resumed operations on Tuesday morning. The call center is open Monday–Friday, 8:00 am – 7:00 pm; Saturdays, 8:00 am – 1:00 pm; and closed Sundays and holidays. Customers needing assistance can call 1-844-844-8040. The dedicated Assister Call Center number for troubleshooting and assisting with enrollment is 1-844-844-4440. Learn more about Pennie.
