While teleworking has become a routine way of doing business in many industry sectors and
government, teleworking during wide-scale public emergencies such as what we are experiencing with
the emergence of the COVID-19 virus introduces significant management, technology and bandwidth
challenges to ensuring uninterrupted and efficient workflow and provision of services to the public.
Added strain on the public telecommunications infrastructure over the “last mile” to the home, in
particular, requires critical healthcare entities to assess risk, prioritize tasks and apportion bandwidth
resources to ensure continuity of mission-essential functions that may migrate off premises to the home
office environment. Continue reading.
